COVID-19 Policy

Mark Pardo SalonSpa does not currently require masks to be worn indoors.

Please help us continue good public health practices such as hand sanitizing, staying home if feeling sick, physical distancing when possible, and mask wearing, so we all remain safe and healthy.

The masking policy will be revisited as we continue to watch the relevant data on disease progression, including community transmission, test positivity rates, and rates of spread.

Cancellation Policy

When booking an appointment with Mark Pardo SalonSpa, we require a credit card on file and the following policy applies:
We kindly ask that if you need to change, cancel, or reschedule your reservation that you notify us with 48 hours’ notice. Text reminders will be sent to you two days before your scheduled appointment.

Any appointment canceled with less than 24 hours’ notice will result in a fee priced at 50% of time booked or two hours, whichever is less.

No-Show Policy

Appointments missed without notice will be subject to a fee priced at the full cost of the service scheduled, or two hours of time booked, whichever is less. The card listed on file under the guest’s profile will be subject to immediate charge at the time of the missed appointment.

Late Policy

We look forward to giving you a great experience. In order to get the most out of your scheduled time, it is important to arrive on time. Guests who are over 15 minutes late may require modification to their scheduled appointment. If your goals cannot be met with the suggested modifications and you prefer to reschedule, the late cancellation policy will be in place.

You will never be charged if you need to cancel or reschedule due to our tardiness.